驰慧通智慧平台 - Privacy Policy

Privacy Policy of Chihuitong Smart Platform

I. General Provisions

This Privacy Policy (hereinafter referred to as the "Policy") specifies the rules for the operator of [APP Name] (hereinafter referred to as the "APP") (hereinafter referred to as "We") to collect, use, store, protect and disclose your (hereinafter referred to as "You") personal information, so as to safeguard your information security and legitimate rights and interests.

Before using any services of the APP, You shall carefully read and fully understand all contents of this Policy, especially the clauses concerning the scope of personal information collection, usage methods, sharing rules and other matters. By clicking "Agree" or actually using the APP services, You acknowledge and accept this Policy, and We will process Your personal information in accordance with the Policy. If You do not agree to this Policy, You shall cease using the APP services immediately.

This Policy is a supplementary agreement to the [APP Name] User Agreement, and has the same legal effect as the User Agreement. Matters not covered herein shall be subject to the User Agreement or relevant laws and regulations.

II. Collection and Use of Personal Information

(1) Scope of Collected Personal Information

We only collect the following personal information related to Your use of services within the scope necessary for providing services:

Identity Identification Information

When You register or log in to the APP, subject to the authorization mechanism of WeChat Platform, We may obtain Your WeChat nickname, avatar and OpenID (unique user identifier of WeChat) to identify Your user identity and provide account association services. Such information is automatically synchronized by the WeChat Platform, and We will not actively collect sensitive information such as Your WeChat account password.

Service Usage Behavior Information

When You use the APP services, We may collect Your operation records (e.g., clicks, browsing history, search content), device information (e.g., device model, operating system version, WeChat client version, IP address, network type), and location information (if You authorize the APP to access location permissions, which is only used to provide location-based services such as nearby service recommendations; You may turn off the permissions in your mobile phone settings at any time).

Business-Related Information

If You use transaction, reservation, feedback and other functions of the APP, You may be required to submit your name, mobile phone number, delivery address, email address and other information. Such information is only used to complete specific business scenarios (e.g., order notifications, service docking). You may refuse to provide non-essential information, but this may result in partial functions being unavailable.

Other Information

Feedback, complaints, cooperation demands and other information actively submitted by You to Us; as well as non-identity identification information such as device identification codes and operation logs collected by technical means to ensure service security.

(2) Rules for the Use of Personal Information

The personal information We collect will be used for the following purposes:

To provide You with core APP services (e.g., account login, function interaction, business handling);
To optimize APP service experience (e.g., adjust function layouts based on usage behaviors and recommend content that may interest You);
To guarantee service security (e.g., identify abnormal logins, defend against malicious attacks, and handle irregular conducts);
To perform obligations under the Agreement (e.g., send service notifications, process complaints and feedback, and provide after-sales services);
To comply with laws, regulations or regulatory requirements (e.g., cooperate with investigations by competent authorities and retain necessary business records).

Without Your explicit consent, We will not process Your personal information beyond the above scope of use, nor will we use personal information for purposes unrelated to the APP services.

If We need to change the purpose of using personal information due to business adjustments, We will notify You in advance via APP announcements, pop-up windows and other means, and may only change the usage purpose after obtaining Your explicit consent.

III. Storage and Protection of Personal Information

(1) Storage Rules

We will store Your personal information in accordance with the provisions of laws and regulations and industry security standards, within the Chinese mainland. If it is necessary to store information overseas due to business needs, We will separately obtain Your explicit consent and abide by relevant provisions on cross-border data transmission.

The storage period of personal information shall be determined based on service demands and legal and regulatory requirements: information necessary for service provision will be stored for a reasonable period after service termination; information required to perform statutory obligations or resolve disputes will be stored until the obligations are fulfilled or disputes are settled. Upon the expiration of the storage period, We will delete or anonymize the information to ensure that the personal information can no longer be identified or utilized.

(2) Protection Measures

We adopt dual technical and management measures to protect the security of Your personal information:

Technical Measures

Adopt data encryption (transmission encryption and storage encryption), access permission control (hierarchical authorization and operation log audit), security protection systems (firewalls and intrusion detection) and other technologies to prevent leakage, loss or tampering of personal information.

Management Measures

Establish an information security management system, clarify information processing procedures and personnel permissions, and conduct regular security training and risk assessments to ensure relevant personnel process personal information in accordance with laws and regulations.

In the event of security incidents such as leakage, tampering or loss of personal information, We will immediately launch an emergency response plan, take remedial measures, and notify You via APP announcements, SMS, emails and other means within the time limit prescribed by laws and regulations, informing You of the cause of the incident, scope of impact and response measures.

Please note that the Internet environment involves uncertainties. Although We have adopted strict protective measures, We cannot completely eliminate the risk of illegal information acquisition by third parties. You shall properly keep Your personal information (e.g., do not disclose account information to others or click unknown links). If You discover any information security issues, please notify Us immediately.

IV. Sharing, Transfer and Public Disclosure of Personal Information

Sharing

We will not share Your personal information with third parties unless one of the following circumstances applies:

We obtain Your explicit consent (e.g., You authorize third-party services to access the APP);
Sharing is necessary for service provision (e.g., entrusting third-party payment institutions to process payment businesses, entrusting third-party service providers to provide technical support. Such third parties shall comply with this Policy and relevant confidentiality requirements and shall not arbitrarily use personal information);
It complies with laws, regulations or regulatory requirements (e.g., cooperating with investigations by public security organs, regulatory authorities and other competent authorities and providing necessary personal information);
To protect legitimate rights and interests (e.g., sharing necessary information within a reasonable scope to safeguard the legitimate rights and interests of Us, You or other users).

Transfer

If We undergo business changes such as merger, division, acquisition or restructuring and need to transfer personal information, We will notify You in advance and ensure the transferee continues to abide by the information protection obligations stipulated in this Policy. If the transferee changes the information processing method, We will obtain Your consent again.

Public Disclosure

We will not publicly disclose Your personal information unless We obtain Your explicit consent, or it is necessary to disclose information within a limited scope in accordance with the law to perform statutory obligations or respond to public security incidents (anonymization will be adopted during public disclosure to avoid identifying specific individuals).

V. User Rights

In accordance with the Personal Information Protection Law of the People's Republic of China and other relevant laws and regulations, You enjoy the following rights over Your personal information, and We will provide necessary support for You to exercise such rights:

Right to Access and Correction

You may access the collected personal information via "Personal Center - Settings - Privacy Management" on the APP. If You find incorrect or incomplete information, You may apply for correction, and We will process the application promptly after verification.

Right to Deletion

If You believe that the personal information collected by Us exceeds the necessary scope, or You no longer need to use the APP services, You may apply for deletion of personal information (except information required to be retained by laws and regulations). We will delete relevant information or anonymize it after verification.

Right to Withdraw Consent

You may withdraw Your consent to the collection and use of personal information at any time (e.g., turn off location permissions or cancel information authorization). After withdrawing consent, We will stop relevant information processing, but this will not affect the legality of information processing acts previously conducted based on consent, and some services dependent on such authorization may become unavailable.

Right to Data Portability

You may apply to export Your personal information in a portable format (e.g., electronic documents) for Your use in other services, and We will provide the export service within a reasonable period.

Right to File Complaints and Submit Suggestions

If You have questions or objections regarding the processing of personal information, You may file a complaint via the "Contact Us" channel on the APP, and We will reply with the processing result within 15 working days.

VI. Protection of Minors' Information

If You are a minor under the age of 14, You shall read this Policy accompanied by your legal guardian, and the legal guardian shall consent to this Policy and provide personal information on your behalf.

We only collect minors' personal information (e.g., guardian contact information, basic minor information) within the scope permitted by laws and regulations and necessary for service provision, and will adopt additional protective measures to ensure information security.

The legal guardian of a minor may exercise all user rights stipulated in Clause V on behalf of the minor. If the guardian finds that a minor has provided personal information without consent, the guardian may contact Us to delete relevant information and demand the termination of service use.

VII. Amendment and Update of the Policy

We reserve the right to revise the clauses of this Policy due to updates of laws and regulations, business adjustments or changes in information protection demands. After revision, We will notify You via APP announcements, pop-up windows and other means with a notification period of no less than 7 natural days.

If You continue to use the APP services after the Policy is revised, You shall be deemed to accept the revised Policy. If You disagree with the revision, You shall stop using the APP services immediately, and information processing acts generated before shall still be governed by the previous version of the Policy.

VIII. Dispute Resolution

The formation, validity, interpretation and dispute resolution of this Policy shall be governed by the laws of mainland China (excluding conflict of laws rules).

Any dispute arising between You and Us out of this Policy shall first be resolved through friendly negotiation. If negotiation fails, either party may file a lawsuit with the people's court having jurisdiction at the place where the APP operator is located.

IX. Miscellaneous

If any clause of this Policy is deemed invalid or unenforceable by a competent authority, such invalidity shall not affect the validity of other clauses, which shall remain in full force and effect.

If You have any questions regarding this Policy, You may contact Us through the following channel:

Email: zbzhongchengkeji@163.com

This Policy shall take effect on the date You give consent. If You cease using the APP services and delete all personal information, the binding force of this Policy on both parties shall terminate (excluding rights and obligations already accrued).